Frequently Asked Questions
1. General information
Q: Where is Jaswood located?
We are based in London, where our workshop is equipped with advanced machinery to produce high-quality bespoke joinery.
Q: Do you work with private clients, architects, and designers?
Yes, we collaborate with a wide range of clients, including private homeowners, architects, and interior designers.
2. Services
Q: What types of furniture do you make?
We specialize in built-in furniture, freestanding furniture, bespoke kitchens, and much more. If you have a specific request, we’re happy to discuss it.
Q: Do you make windows and doors?
Yes, we create custom timber windows and doors, tailored to your specifications and style preferences.
Q: Can you match existing designs or styles?
Absolutely. Whether you want to match an existing design or create something entirely new, we can work to your specifications.
3. Materials & Quality
Q: What materials do you use?
We use a variety of high-quality materials, including solid wood and MDF, depending on the project’s requirements and your preferences.
Q: Do you offer painted furniture?
Yes, we create both spray-painted and hand-painted furniture to achieve the perfect finish for your design.
Q: Are your products sustainable?
Yes, we strive to source materials from responsible suppliers and prioritize sustainable practices in our production process.
4. Customization & process
Q: Can I bring my own design?
Yes, we can work with your design or help you refine it to ensure the best result.
Q: What is the process for ordering bespoke joinery?
The process includes an initial consultation, design approval, manufacturing, and installation. We keep you informed every step of the way.
Q: How long does it take to complete a project?
The timeline depends on the complexity of the project. Typically, it ranges from a few weeks to a couple of months.
5. Installation & Delivery
Q: Do you offer installation services?
Yes, we provide professional installation to ensure your bespoke joinery fits perfectly in your space.
Q: Do you deliver outside of London?
Yes, we can deliver and install our products throughout the UK. Additional charges may apply for areas outside London.
6. Pricing & Payment
Q: How are your prices determined?
Our prices depend on the size, complexity, and materials used for each project. We’ll provide a detailed quote after discussing your requirements.
Q: Do you require a deposit?
Yes, we typically require a deposit to secure your project, with the remaining balance due upon completion.
7. Maintenance & Aftercare
Q: How do I maintain my furniture, windows, or doors?
We provide detailed care instructions for all our products to ensure their longevity and beauty.
Q: Do you offer a warranty?
Yes, we stand by the quality of our craftsmanship and offer a warranty on all our work.